Check-In
Check-in for all Snowmass Mountain Lodging properties begins at 4:00 pm on the date of your arrival. Check-out is no later than 11:00 am on the date of your departure. Late checkouts are subject to a charge of up to 50% of the nightly rate.
We strive to accommodate special requests, but cannot guarantee early check-in or late check-out or a specific residence, especially during peak periods. Guests arriving prior to check-in may request a parking pass and complimentary luggage storage so that they may enjoy the activities in Snowmass while we ready their residence.
24 HOUR GUEST SERVICES
Guests may check-in 24 hours a day at our onsite One Snowmass West Guest Service Location. Periodically this agent may be out from behind the desk assisting in-house guests. If the desk is empty upon your arrival please call 970.924.6000 and they will return immediately to assist you with checking in.
PARKING
Capitol Peak Lodge, Hayden Lodge, Lumin, and One Snowmass guests receive complimentary parking for one vehicle. You will be provided access to the underground parking garage upon check-in. Please contact the front desk for instructions for parking an additional car.
SNOW REMOVAL
During the wintertime and for guest safety, snow removal is required during and after large storms. This can occur at night and includes periods of noise, despite the equipment operator’s best efforts to keep these as minimal as possible.