Check-in at the Village at Northstar properties begins at 5:00 pm on the date of your arrival. Check-out is no later than 10:00 am on the date of your departure.
Village at Northstar - Front Desk
4001 Northstar Drive, Truckee, CA 96161
We strive to accommodate special requests, but cannot guarantee early check-in or late check-out or a specific residence, especially during peak periods. Guests arriving prior to check-in may request a parking pass and complimentary luggage storage so that they may enjoy the activities in The Village at Northstar while we ready their residence.
24 HOUR GUEST SERVICES
Guests may check-in 24 hours a day at our onsite One Snowmass West Guest Service Location. Periodically this agent may be out from behind the desk assisting in-house guests. If the desk is empty upon your arrival please call 970.924.6000 and they will return immediately to assist you with checking in.
Capitol Peak Lodge, Hayden Lodge, Lumin, and One Snowmass guests receive complimentary parking for one vehicle. You will be provided access to the underground parking garage upon check-in. Please contact the front desk for instructions for parking an additional car.
During the wintertime and for guest safety, snow removal is required during and after large storms. This can occur at night and includes periods of noise, despite the equipment operator’s best efforts to keep these as minimal as possible.